Take control of your reviews

review growth graph

What's your growth strategy?

Whatever your growth strategy, online reviews are an essential ingredient.
Here's what you need to know:
  • 1.5% of consumers write reviews and control your online reputation
  • 92% of consumers read online reviews (2016)
  • 94% of consumers would use a business with a four-star rating
  • 57% of consumers would use a business with a three-star rating
  • 73% of consumers believe that reviews older than 3 months are no longer relevant
Real Word of Mouth helps you get more reviews, higher ratings, and keeps them fresh.

Take control

Don't let a few customers over-influence your reviews.
We help you hear from ALL of your customers:
  • Get private feedback from all your customers with surveys they want to respond to
  • Quickly identify unhappy customers and make things right - and earn a positive review instead of a negative one
  • Amplify happy customer voices and let your reviews and reputation promote themselves
Real Word of Mouth systematically repairs, builds and protects your reputation.
gears

No time?

Make your customers your marketing engine, and get more customers in a completely automated way.
Our review generation, review management and online presence tools make it simple:
  • Generate and place your customer reviews everywhere it matters - including streaming reviews to your own website
  • Promote your reviews in search engines with rich SEO
  • Collect customer marketing information with a simple Kiosk at your appointment, reception or service desk
Real Word of Mouth can dramatically increase review volume and ratings, drive higher customer acquisition and boost revenue.

Engage your team

Boost the performance of your agents, stylists, or instructors with some friendly competition.
  • Build comraderie
  • Keep your team focused with real-time reputation statistics
  • Drive and reward individual performance with a team leader board that gives top performers an online marketing boost and extra motivation
From your customer-facing team to your customer experience, Real Word of Mouth drives business excellence and customer loyalty every step of the way.

Trusted by diverse businesses

Sereno Group
Silicon Valley Natural Health
B Parlor Hair Salon San Francisco
Debora Crosby Design marketing agency

Reinventing Reviews

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